Nikwax Hardshell DuoPack Treatment
Pickup available at Arlington, TX
Usually ready in 24 hours
Shipping Policy
×Free standard ground shipping on most orders over $150
| Order Amount | Standard Ground | Air Shipping |
| US Dollars | 1 - 10 Business Days | 1 - 3 Business Days |
| 0-$149.99 | $7.95 | cost |
| Over $150 | Free | cost |
Alaska & Hawaii Shipping
-
Actual shipping charges apply; ground service isn’t available.
-
Choose UPS 2nd Day Air if you want expedited delivery.
Air Shipping Options
-
Next Day, 2nd Day Air, and 3 Day Select are available at actual cost.
-
Shipping costs are shown on each product page under “View shipping cost.”
-
Some items can’t ship by air.
Processing & Transit Times
-
Shipping times are business days only (no weekends or UPS holidays).
-
Orders are shipped Monday–Friday only. Orders placed after our daily cutoff, on Friday, or over the weekend will ship the next business day (typically Monday unless it is a holiday). Expedited services (e.g., UPS Next Day Air) ship and deliver on business days only unless otherwise noted
-
Orders placed by noon CST often ship the same day; otherwise, most ship the next business day. Orders placed after noon CST on Friday will ship the next business day, typically Monday unless it is a holiday
-
Weather or carrier delays may affect delivery.
- Most orders ship via UPS. We cannot deliver to P.O. Boxes.
Extra Charges
-
Oversized or heavy items may incur additional shipping charges. If this applies to your order, we will contact you before processing the shipment.
-
For orders containing multiple items, actual shipping charges may sometimes be lower than the quoted amount due to combined packaging
Free Shipping
-
Free shipping applies only to items available for purchase on our website and excludes kayaks
-
Free shipping promotions apply to standard ground shipping only and are limited to orders shipping within the continental United States.
UPS Transit Reference
-
Estimated UPS delivery times can be calculated using the UPS website
-
Our shipping origin ZIP code is 76013.
Return Policy
Mountain Sports offers a 100% satisfaction guarantee.
Returns
-
Returns are accepted within 30 days of purchase for a refund, exchange, or credit
-
If you have any questions regarding a return, please call (817) 823-0010. Your order number serves as your return authorization (RA#).
Conditions
-
Returned items must be unused and in new condition, including all original tags, packaging, and accessories.
-
For footwear returns, please do not use the shoe box as the shipping box. Place the shoe box inside another shipping carton to prevent damage.
Return Shipping
-
Return shipping costs are the responsibility of the customer
-
If preferred, we can provide a prepaid return shipping label, and the cost of the label will be deducted from your refund.
-
To request a prepaid label, please email hospitality@mountainsports.com and include your order number.
Non-Refundable Items (unless defective)
For safety and hygiene reasons, the following items cannot be returned unless they are defective:
-
Climbing gear
-
Food items
-
Water filters
-
Cut cord
-
Special-order items
Refund Method
-
Refunds are issued using the original payment method whenever possible.
-
Credit card purchases will be refunded to the original card used at checkout. Apple Pay purchases will be refunded to the card linked to the Apple Pay account. PayPal purchases will be refunded to the original PayPal account.
Send to: RA# __________
Mountain Sports
2025 W. Pioneer Pkwy.
Arlington, TX 76013
International Orders
Mountain Sports cannot accept international orders, including APO's.
Sales Tax
We are required to charge sales tax on orders shipped to certain states. The sales tax amount applied to your order during the checkout process is our best estimate. The sales tax ultimately charged will be calculated when your purchase is shipped and will reflect applicable state and local taxes.
Return Policy
×Return Policy
If you are not satisfied with your purchase it may be returned for credit, exchange or refund within 30 days. Please call us at (817) 823-0010 for any questions. Use your order number as your RA#. The following conditions apply.
- The item must be unused and in the original condition that it was sent, including all tags, packaging and accessories. For items like shoes please do not use the shoe box as the shipping box. Either wrap it or
put it into another box like the way we sent it to you. - You are responsible for return shipping costs. If desired you can request a return shipping label sent to you and we will deduct the cost of the return label from your refund. The cost of the label will vary depending on the weight and size of the package. Send us an email at hospitality@mountainsports.com for a request. Please include your order number.
- The following items are not refundable unless defective: Climbing gear, food items, water filters, cut cord and special order items.
- When returning items to us we recommend shipping UPS or USPS insured. Please include a copy of your receipt.
- Merchandise paid for with a credit card will be credited to your card. All online orders using Apple Pay will be refunded to the credit card associated with the Apple Pay account. All online orders using PayPal will be refunded to the original PayPal account.
Send to: RA# __________
Mountain Sports
2025 W. Pioneer Pkwy.
Arlington, TX 76013
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food), custom products (such as special orders or personalized items), and climbing equipment(carabiners, rope, helmets, hardware, etc.). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know once your refund is approved. You will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Shipping Policy
×Free standard ground shipping on most orders over $150
| Order Amount | Standard Ground | Air Shipping |
| US Dollars | 1 - 10 Business Days | 1 - 3 Business Days |
| 0-$149.99 | $7.95 | cost |
| Over $150 | Free | cost |
Alaska & Hawaii Shipping
-
Actual shipping charges apply; ground service isn’t available.
-
Choose UPS 2nd Day Air if you want expedited delivery.
Air Shipping Options
-
Next Day, 2nd Day Air, and 3 Day Select are available at actual cost.
-
Shipping costs are shown on each product page under “View shipping cost.”
-
Some items can’t ship by air.
Processing & Transit Times
-
Shipping times are business days only (no weekends or UPS holidays).
-
Orders are shipped Monday–Friday only. Orders placed after our daily cutoff, on Friday, or over the weekend will ship the next business day (typically Monday unless it is a holiday). Expedited services (e.g., UPS Next Day Air) ship and deliver on business days only unless otherwise noted
-
Orders placed by noon CST often ship the same day; otherwise, most ship the next business day. Orders placed after noon CST on Friday will ship the next business day, typically Monday unless it is a holiday
-
Weather or carrier delays may affect delivery.
- Most orders ship via UPS. We cannot deliver to P.O. Boxes.
Extra Charges
-
Oversized or heavy items may incur additional shipping charges. If this applies to your order, we will contact you before processing the shipment.
-
For orders containing multiple items, actual shipping charges may sometimes be lower than the quoted amount due to combined packaging
Free Shipping
-
Free shipping applies only to items available for purchase on our website and excludes kayaks
-
Free shipping promotions apply to standard ground shipping only and are limited to orders shipping within the continental United States.
UPS Transit Reference
-
Estimated UPS delivery times can be calculated using the UPS website
-
Our shipping origin ZIP code is 76013.
Return Policy
Mountain Sports offers a 100% satisfaction guarantee.
Returns
-
Returns are accepted within 30 days of purchase for a refund, exchange, or credit
-
If you have any questions regarding a return, please call (817) 823-0010. Your order number serves as your return authorization (RA#).
Conditions
-
Returned items must be unused and in new condition, including all original tags, packaging, and accessories.
-
For footwear returns, please do not use the shoe box as the shipping box. Place the shoe box inside another shipping carton to prevent damage.
Return Shipping
-
Return shipping costs are the responsibility of the customer
-
If preferred, we can provide a prepaid return shipping label, and the cost of the label will be deducted from your refund.
-
To request a prepaid label, please email hospitality@mountainsports.com and include your order number.
Non-Refundable Items (unless defective)
For safety and hygiene reasons, the following items cannot be returned unless they are defective:
-
Climbing gear
-
Food items
-
Water filters
-
Cut cord
-
Special-order items
Refund Method
-
Refunds are issued using the original payment method whenever possible.
-
Credit card purchases will be refunded to the original card used at checkout. Apple Pay purchases will be refunded to the card linked to the Apple Pay account. PayPal purchases will be refunded to the original PayPal account.
Send to: RA# __________
Mountain Sports
2025 W. Pioneer Pkwy.
Arlington, TX 76013
International Orders
Mountain Sports cannot accept international orders, including APO's.
Sales Tax
We are required to charge sales tax on orders shipped to certain states. The sales tax amount applied to your order during the checkout process is our best estimate. The sales tax ultimately charged will be calculated when your purchase is shipped and will reflect applicable state and local taxes.
All you need to safely clean and add water repellency to wet weather clothing without wicking liners. Clean and waterproof your wet weather clothing with our convenient Duo-Pack. Tech Wash is a soap-based cleaner which can be used regularly to clean clothing and equipment without damaging the Durable Water Repellent (DWR) coatings. Use this product instead of conventional detergents or washing powder. TX.Direct adds water-repellency and revives breathability to fabrics without wicking liners. Prolongs the effective lifespan and optimizes the performance of your wet-weather clothing.
Benefits of using Tech Wash
- Prolongs the life of gear and optimises outdoor performance
- Maintains breathability
- Maintains original water-repellency
- Easy to apply - can be used in a washing machine
- Suitable for use on all fabrics, including technical textiles
- Lifts out dirt that can attract water and mask water repellent finishes
- Unlike conventional detergents, it does not leave behind water attractive residues which encourage ‘wetting-out’
Benefits of using TX.Direct
- Adds / renews water repellency and revives breathability
- Prolongs the life of gear and optimises outdoor performance
- Easy to apply - can be used in a washing machine, no tumble drying required
- Will not affect cosmetic appearance
- WaterBased - environmentally friendly, biodegradable, non flammable, non hazardous
- Does not contain fluorocarbons
- Guaranteed performance for 4 years from manufacture
Tech Wash Ideal for
- All clothing including high activity / technically advanced garments
- Ideal cleaner to clean nylon and synthetic tents, rucksacks, awnings, marquees, fabric accessories and camera bags, etc
TX.Direct Ideal for
- Clothing with drop liners
- Microporous coatings
- Gore-Tex
- Sympatex
- eVENT
- Tripple-Point Ceramic
- Microfibre fabrics
- Breathable laminate
Tech Wash
To clothing:
1. Place item in washing machine
2. Apply Nikwax Tech Wash in the machine’s dispenser
3. Select a normal wash cycle, start machine and complete rinse cycle
4. Alternatively, just apply Nikwax in a simple hand wash
5. Drip-dry or tumble dry on a low setting if the care label allows
To tents and accessories:
1. Apply item in hand-hot water in a sink or bowl and agitate
2. Rinse thoroughly in clean water.
3. Drip-dry
Note:
Tech Wash can be applied neat to fabrics as a stain or grease remover prior to washing.
Volume guide (take from label):
To clean 1-2 items use 2 full caps (100 ml) in soft water or 3 full caps in hard water. Quantities used will depend on condition and size of items.
TX.Direct
1. Place clean item in a washing machine
2. Apply Nikwax TX.Direct in the machine’s dispenser
3. Select a normal wash cycle, start machine and complete rinse cycle
4. Alternatively, just apply Nikwax in a simple hand wash
5 Drip-dry or tumble dry on a low setting if the care label allows
Note:
Always check the garment care label and follow instructions
Always clean garments first with Nikwax Tech Wash before re-proofing
When using a washing machine, remove traces of detergent from the dispenser before adding Nikwax
Volume guide:
See volume guide on bottle
When to use Tech Wash: Clean items with Nikwax Tech Wash before proofing them with the appropriate Nikwax proofer. You should be able to wash reproofed gear 6 to 8 times with Nikwax Tech Wash before it requires reproofing with the appropriate Nikwax proofer
When to use TX.Direct: After cleaning and re-proofing clothing, maintain its waterproofing qualities by frequent cleaning with Nikwax Tech Wash. After 6 to 8 washes with Nikwax Tech Wash, re-apply Nikwax TX.Direct to re-proof.
