Privacy Policy

Last Updated: April 8, 2026

Mountain Sports will never sell, rent or give your email address to any other company or organization.Mountain Sports values your privacy. This policy explains what information we collect, how we use it, and what choices you have. We’ve tried to keep it straightforward.

What We Collect

When you place an order on mountainsports.com, we collect the information needed to process and fulfill it: your name, email address, phone number, shipping address, billing address, credit card number, security code, and expiration date.

We may also collect information when you create an account, sign up for emails, contact customer service, or browse our site. This can include your browsing activity, IP address, device type, and browser information.

How We Use Your Information

We use the information we collect to process and fulfill your orders, contact you with questions about your order or account, send order confirmations and shipping updates, send marketing emails if you have opted in, improve our website and customer experience, and prevent fraud and maintain site security.

Credit Card Information

All transactions are processed on an SSL-secured server with encryption. After your order is processed, we do not retain your credit card information. Payment processing is handled by our third-party payment provider, which is PCI-DSS compliant.

Third-Party Services

We do not sell your personal information. However, in order to run our business, we do share certain information with trusted third parties who help us operate our store and serve you. These include Shopify (our e-commerce platform), payment processors, shipping carriers (name, address, and phone number are shared for delivery), email service providers, and analytics tools. These providers only have access to the information needed to perform their specific function and are required to protect your data.

Cookies

Mountain Sports uses cookies and similar technologies to keep track of your shopping cart, remember your preferences and login information, collect data about your visit (including pages viewed, time on site, and browser type), and understand site traffic and usage patterns through analytics services.

Some cookies are set by third-party services like analytics and advertising platforms. You can manage or disable cookies through your browser settings, though some features of the site may not work properly without them.

Marketing Communications

If you sign up for our email list, we may send you promotional emails about products, sales, and events. You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email. Opting out of marketing emails will not affect transactional emails related to your orders.

Data Retention

We retain your order history and account information for as long as your account is active or as needed to provide you service, comply with legal obligations, and resolve disputes. Credit card information is not stored after your transaction is processed.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to know what personal data we have collected about you, the right to request that we delete your personal data, the right to correct inaccurate information, and the right to opt out of the sale of your personal data (we do not sell your data). To make any of these requests, please contact us using the information below. We will respond within 30 days.

California Residents

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. As stated above, we do not sell personal information. You have the right to request disclosure of the information we collect and to request its deletion. We will not discriminate against you for exercising any of these rights.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Security

Mountain Sports has security measures in place to protect the loss, misuse, and alteration of information under our control. All transactions are conducted on an SSL-secured server with encryption. While no method of transmission over the internet is completely secure, we take reasonable steps to protect your personal data.

Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.