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Return Policy

Return Policy

Mountain Sports offers a 100% satisfaction guarantee. If you are not satisfied with your purchase it may be returned for credit, exchange or refund within 30 days. Please call us at 800-805-9139 for any questions. Use your order number as your RA#. The following conditions apply.

  • The item must be unused and in the original condition that it was sent, including all tags, packaging and accessories.
  • Shipping charges are not refundable. If item was shipped under our free shipping program purchaser will pay the actual outbound shipping cost.
  • The following items are not refundable unless defective: Climbing gear, food items, water filters, and special order items.
  • When returning items to us we recommend shipping UPS or USPS insured. Please include a copy of your receipt and, if paid by credit card, a copy of the credit card receipt or you card number and expiration date.
  • Merchandise paid for with a credit card will be credited to your card.

Send to: RA# __________
Mountain Sports
2025 W. Pioneer Pkwy.
Arlington, TX 76013