Mountain Sports offers a 100% satisfaction guarantee. If you are not satisfied with your purchase it may be returned for credit, exchange or refund within 30 days. Please call us at 800-805-9139 for any questions. Use your order number as your RA#. The following conditions apply.
- The item must be unused and in the original condition that it was sent, including all tags, packaging and accessories.
- Shipping charges are not refundable. If item was shipped under our free shipping program purchaser will pay the actual outbound shipping cost.
- The following items are not refundable unless defective: Climbing gear, food items, water filters, and special order items.
- When returning items to us we recommend shipping UPS or USPS insured. Please include a copy of your receipt and, if paid by credit card, a copy of the credit card receipt or you card number and expiration date.
- Merchandise paid for with a credit card will be credited to your card.
Send to: RA# __________
2025 W. Pioneer Pkwy.
Arlington, TX 76013